Unfortunately, we don’t deliver. Customers must book their pickup service. (Grab, Lalamove, etc)

Orders are processed after payment confirmation. We encourage customers to pay right away after placing their orders. After payment confirmation, we require at least one (1) day to prepare and bake to ensure freshness. Customers will be notified once the order is ready for pickup. 

We’re here to be of service from 9:00AM til 6:00PM. 

BANK DEPOSIT

You can deposit your payment to Union Bank. Order Number is required. 

Details: UnionBank - Cioccolato Online Shop - 0015 4000 8931

GCASH

You can also pay via GCash. Order Number is required. 

• GCash - 09663363655 (K. B*****o)

PAYMENT CONFIRMATION

Take a screenshot of your payment and send it to cioccolato.ph@gmail.com.

We don’t add custom designs/dedications to our cakes at the moment

Orders can be claimed by delivery services (Grab, Lalamove, etc) or by a representative. Please provide the Order Number to the rider or representative to avoid receiving the wrong product! 

If you booked a third-party pickup service, please report the issue to their customer support.

Delivery riders may experience bumps along the road that may cause damage to your orders. We encourage everyone to gently remind our riders that the item they are going to transport is delicate, and a bit of patience is needed to ensure the item arrives safely and in excellent condition. We also do our share of reminding riders who pick up the orders from us. While we love to patronize our riders, we suggest having your orders transported by car, since it’s much more stable than a motorcycle. However, booking a car pickup service is a bit more expensive than the motorcycle service.